FAQ

How long does shipping take?

All orders take 2 business days to process. Once shipped, delivery usually takes 5–10 business days, depending on your location and the carrier.

What payment methods do you accept?

We currently accept Visa, Mastercard, Apple Pay, Shop Pay, Google Pay, American Express and more, for a secure and smooth checkout experience.

What is your return policy?


We offer a 14-day return window from the date of purchase. If you’re not satisfied, email us at support@flareluxe.com or use our Contact Us page. Please note: return shipping costs are the responsibility of the customer.

Can I track my order?

Yes! Once your order ships, you will receive an email with your tracking information so you can follow your package’s journey.

How do I care for my heated blanket?

We recommend spot-cleaning with a damp cloth or using a gentle cycle if machine washable (remove the controller first). Always follow the care instructions included with your product to maintain quality and safety.